TBN #51
Basics of NVC
Let’s catch up…
I often get asked, “where should my [insert organization] start with DEI?” Years ago, I suggested bias training. These days, I suggest focusing on interpersonal relationships. Why? It is much more difficult to implement DEI within an organization (or create a healthy work culture) if there has been no intentional focus on interpersonal relationships within the organization.
One of the key ways to improving interpersonal relationships is to employ inclusive communication. Effective inclusive communication skills can help your organization create shared understanding and resolve disputes in a humane manner.This month I’ll be focusing on different approaches to inclusive communication beginning with non-violent communication (NVC).
What is NVC?
The NVC process was developed by Marshall B. Rosenberg in the 1960s. NVC is “a unique and powerful process for inspiring compassionate connection and action. It provides a framework and set of skills to address a wide range of concerns, from the most intimate relationships to global political conflicts” (Source: PuddleDancer Press). As opposed to violent communication, which includes dehumanizing communication or coercing other people to get your way in a particular situation.
Basics of Nonviolent Communication
Below is the 4-part model of NVC and a sample script of how to implement each part of the process:
Observations: Clearly state what you observed/experienced without blaming or criticizing.
Script: I observed/experienced___
Feelings: Clearly state how you feel in relation to what you observed.
Script: When___happens, I feel___
Needs: Clearly state what you need that caused your feelings.
Script: I need___to be effective/know what to expect/accomplish tasks…
Requests: Clearly state concrete actions you would like taken without unnecessary emotion.
Script: My request to you is___ OR What I prefer is___
By using NVC, you increase your emotional vocabulary and your connection to other people which ultimately helps improve your wellbeing as well as theirs.
TLDR: It’s hard to have an inclusive work culture if people do not have inclusive skills. Nonviolent communication is one of the skills that can be learned.
Want to learn more? Reply to this message and let’s connect.
WEEKLY UPDATE
CLIFF NOTES: IN CASE YOU MISSED IT…
January is Black History Month and Ethnic Equality Month.
Important dates:
Rosa Parks Day - February 4
Safer Internet Day - February 6
Lunar New Year - February 10
International Day of Women & Girls in Science - February 11
Tết - February 10
International Epilepsy Day - February 12
Mardi Gras - February 13
Ash Wednesday - February 14
Nirvana Day - February 15
National Caregivers Day - February 16
Magha Puja Day - February 16
Presidents' Day - February 19
Family Day (Canada) - February 19
World Day of Social Justice - February 20
Makha Bucha Day - February 24
STUDY HALL: NONVIOLENT COMMUNICATION PRACTICES
You never know when you might encounter a stressful interaction. Let’s be proactive and learn how to use nonviolent communication (NVC).
HOMEWORK: SHOWER SONGS
Mood Booster for the Week 🎶: SHOWER SONG by Tierra Whack
What I’m Reading 📚: Revisiting an oldie but goodie: The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level by Gay Hendricks
What I’m Supporting ☕: Black-owned coffee shops for BHM
I’d love to hear from you!
What do you need to be better in work and in life? Send me a message or connect with me on social.
